The Career Book01 / 67

The Career Book

A year of evidence, written a week at a time, so that the review is a reading and not a memory.

daywhat I didwho saw itthe number that proves it
Review season is a scramble because nobody wrote it down in March.
fifty-two weeks · one page each
this book belongs toRowan Mercer
role held nowOperations Analyst · Halden Foods
in this role since14 APR 2025
The Career Book02 / 67

How this works

One page · two minutes a week

Nobody remembers the good work in March. This book asks for six lines a week while the week is still true, and then hands the year back to you in the only month you need it. Write it down the week it happens, or do not claim it later.

1. One week is one strip

Six rows. One row is one piece of evidence.

A row reads left to right: the day, what you did, who saw it, and the number that proves it. If there is no number yet, write the row anyway — the book counts those separately and so should you.

2. The number is the point

Never say it without a number.

“I made the reporting better” is a feeling. “I took the report from nine tabs to two, and the two people who read it noticed” is evidence. A number you can point at beats an adjective you have to defend.

3. The back of the book assembles itself

Nothing is written twice.

The wins are the strips you carried forward. The numbers are counted from the strips. The review reads the numbers. The ask is built from the review. If a page at the back is empty, the weeks behind it are empty, and the book is telling you the truth.

Where everything is
MODULEPAGEWHAT IT IS FOR
THE EVIDENCE04–58Fifty-two strips. One week a page, one piece of evidence a row, the number beside it.
THE THIRTEEN03, 17, 31, 45One page at the head of each quarter: thirteen weeks, counted.
THE WINS59The rows you carried forward, still dated, still with their witness.
THE MEASURES60The measures this role moves, month by month, and what the year adds to.
THE GROWTH62What you can do now, when you could do it, and what proved it.
THE REVIEW63–64Four questions, assembled from the evidence, with the page numbers attached.
THE NEXT ROLE65What you want next and the gaps that still stand in the way.
THE ASK66–67The case for the promotion, built only from what is already written.
The strip, and one hypothetical week of it
daywhat I didwho saw itthe number that proves it
18 MAR
Rewrote the order form so it stops asking the same question twice
the two people who use it
11 fields removed
20 MAR
Sat with the night shift to find where the delay starts
the night shift lead
no number yet
Two rows, and neither of them is yours: the first carries its own proof, the second is honest about having none yet. That distinction is the whole book.
The rule under everythingA year of evidence or a year of opinion. The book cannot tell the difference. Your reviewer can.
The Career Book03 / 67

The Thirteen

Quarter 1 · weeks 1–13

Thirteen weeks of the year, counted. 33 pieces of evidence, 18 of them carrying a number. Nothing here is typed twice: the columns are the strips behind them.

WEEK
EVIDENCE
WITH A NUMBER
W01
3
3
W02
3
2
W03
4
3
W04
1
0
W05
1
0
W06
4
2
W07
3
2
W08
4
0
W09
1
1
W10
4
2
W11
3
1
W12
2
2
W13
0
0
QUARTER 1
33
18
33evidence
18with a number
15without one
1skills by now
EVIDENCE 33= 3 + 3 + 4 + 1 + 1 + 4 + 3 + 4 + 1 + 4 + 3 + 2 + 0 = 33
WITH A NUMBER 18= 3 + 2 + 3 + 0 + 0 + 2 + 2 + 0 + 1 + 2 + 1 + 2 + 0 = 18

What the quarter proved

Three lines. If you cannot fill three, the quarter has the answer already.
Carried to the winsdate · what it was · the number
The Career Book04 / 67
01 OF 52
Q1week 1 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 JAN
Mapped the order-intake process end to end
Priya Raman, my manager
14 steps
025 JAN
Cut the weekly stock count from two hours to forty minutes
the warehouse team, Monday huddle
80 minutes saved
037 JAN
Built the first version of the backlog dashboard
in use at the Monday meeting
6 users
04
05
06
07
08
09
10
11
12
entries this week3
with a number3
carried to the wins0
this weekThe first thing you did this week that someone else would have noticed.
The Career Book05 / 67
02 OF 52
Q1week 2 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
019 JAN
Wrote the handover checklist nobody had written
Priya Raman
0211 JAN
Cleared a three-week-old exception queue
the exception queue itself
41 items cleared
0313 JAN
Found the double entry behind January's stock drift
the audit trail, 12 January
2.4 % stock variance
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat did you fix that everyone had learned to live with?
The Career Book06 / 67
03 OF 52
Q1week 3 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0115 JAN
Held supplier escalation while the team lead was away
four suppliers, two weeks
4 suppliers held
0217 JAN
Started a written log of what I actually do each week
this book
0319 JAN
Trained the new starter on order intake
Dan Whitfield, new starter
1 person trained
0421 JAN
Rewrote the exception rules so clean orders stop flagging
the queue, week four
63 % fewer false flags
05
06
07
08
09
10
11
12
entries this week4
with a number3
carried to the wins1
this weekWhich number did you move, and by how much?
The Career Book07 / 67
04 OF 52
Q1week 4 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0123 JAN
Sat in on the quarterly planning session
the operations leadership team
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number0
carried to the wins0
this weekWho outside your team knows what you did this week?
The Career Book08 / 67
05 OF 52
Q1week 5 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 FEB
Took the stock count to a fixed Monday slot
the warehouse team
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number0
carried to the wins0
this weekWhat did you make that someone else now uses?
The Career Book09 / 67
06 OF 52
Q1week 6 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
015 FEB
Automated the daily volume pull
the 08:00 report
5 hours a month returned
027 FEB
Found the mis-scan behind the short picks
the pick log, 9 February
18 picks a week
039 FEB
Ran the first dashboard walkthrough for the leads
three team leads
0411 FEB
Cut the exception queue review from daily to twice weekly
the operations meeting
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins0
this weekWhere did you save time, and whose time was it?
The Career Book10 / 67
07 OF 52
Q1week 7 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0113 FEB
Wrote up the intake process so it stops living in my head
shared with the team
0215 FEB
Answered the buyer's audit questions on stock accuracy
the buyer's audit team
6 questions closed
0317 FEB
Reconciled the February count with no write-offs
the finance month end
0 write-offs
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins2
this weekWhat did you stop from happening?
The Career Book11 / 67
08 OF 52
Q1week 8 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0119 FEB
Took over the weekly supplier call
two suppliers
0221 FEB
Moved the shift handover to a written sheet
both shifts
0323 FEB
Sat the manual handling refresher
the training record
0425 FEB
Proposed a throughput measure the leads could read in one line
the leads' meeting
05
06
07
08
09
10
11
12
entries this week4
with a number0
carried to the wins0
this weekWhat did you explain well enough that it stopped being your job?
The Career Book12 / 67
09 OF 52
Q1week 9 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 MAR
Built the throughput measure and put it on one line
adopted by the leads
1 line, four weeks
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number1
carried to the wins0
this weekWhich decision did you make that nobody asked you to make?
The Career Book13 / 67
10 OF 52
Q1week 10 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
015 MAR
Learned window functions to get the dashboard query under a second
the dashboard itself
0.8 seconds per query
027 MAR
Chased the three suppliers who missed their delivery window
the supplier scorecard
039 MAR
Ran a session on what an exception actually is
nine people from two teams
0411 MAR
Rewrote the escalation route after the lost pallet
Priya Raman
2 days to close, down from 6
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins1
this weekWhat did you learn that changed how you work?
The Career Book14 / 67
11 OF 52
Q1week 11 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0113 MAR
Found that one report was counting the same pallet twice
the reporting pack
1 report corrected
0215 MAR
Covered the intake desk for a week while it was short
the intake desk
0317 MAR
Wrote the first one-page decision memo
the operations leadership team
04
05
06
07
08
09
10
11
12
entries this week3
with a number1
carried to the wins0
this weekWho did you help, and what did it unblock?
The Career Book15 / 67
12 OF 52
Q1week 12 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0119 MAR
Fixed the stock query that had never been indexed
the database
12 times faster
0221 MAR
Agreed a stock accuracy target with the leads
three team leads
98 % target agreed
03
04
05
06
07
08
09
10
11
12
entries this week2
with a number2
carried to the wins0
this weekWhat did you do twice as fast as last time, and why?
The Career Book16 / 67
13 OF 52
Q1week 13 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekClose the quarter: what are the three things you would say out loud?
The Career Book17 / 67

The Thirteen

Quarter 2 · weeks 14–26

Thirteen weeks of the year, counted. 35 pieces of evidence, 17 of them carrying a number. Nothing here is typed twice: the columns are the strips behind them.

WEEK
EVIDENCE
WITH A NUMBER
W14
3
2
W15
4
1
W16
3
2
W17
2
0
W18
2
2
W19
4
2
W20
3
2
W21
2
0
W22
1
1
W23
3
0
W24
4
2
W25
3
2
W26
1
1
QUARTER 2
35
17
35evidence
17with a number
18without one
2skills by now
EVIDENCE 35= 3 + 4 + 3 + 2 + 2 + 4 + 3 + 2 + 1 + 3 + 4 + 3 + 1 = 35
WITH A NUMBER 17= 2 + 1 + 2 + 0 + 2 + 2 + 2 + 0 + 1 + 0 + 2 + 2 + 1 = 17

What the quarter proved

Three lines. If you cannot fill three, the quarter has the answer already.
Carried to the winsdate · what it was · the number
The Career Book18 / 67
14 OF 52
Q2week 1 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 APR
Took the supplier scorecard from a spreadsheet to a page
two suppliers and Priya Raman
025 APR
Ran the April count with the new sheet
the warehouse team
3.1 % variance, down from 5.5
037 APR
Built the cost model for the two-pack line
the line manager
6 cost lines modelled
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins1
this weekWhat are you doing now that you could not do in January?
The Career Book19 / 67
15 OF 52
Q2week 2 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
019 APR
Sat on the hiring panel for the analyst role
the panel
0211 APR
Traced the credit note that had been open since February
finance
1 credit note closed
0313 APR
Started chairing the weekly exception review
the review group
0415 APR
Wrote up the lost pallet so it could not happen twice
the operations leadership team
05
06
07
08
09
10
11
12
entries this week4
with a number1
carried to the wins0
this weekWhich number is going the right way because of you?
The Career Book20 / 67
16 OF 52
Q2week 3 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0117 APR
Cut the morning report from nine tabs to two
everyone who reads it
7 tabs removed
0219 APR
Ran a short session on reading the dashboard
six people
0321 APR
Found the shift pattern causing the Friday backlog
the rota and the backlog log
22 % of Friday backlog
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat did you take off someone else's plate?
The Career Book21 / 67
17 OF 52
Q2week 4 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0123 APR
Agreed a written definition of on-time delivery
the leads and the customer team
0225 APR
Gave the April numbers at the team meeting
the whole operations team
03
04
05
06
07
08
09
10
11
12
entries this week2
with a number0
carried to the wins1
this weekWhere did you spot the problem before it cost anything?
The Career Book22 / 67
18 OF 52
Q2week 5 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 MAY
Chaired four cross-team review sessions
both shifts and the leads
4 sessions chaired
025 MAY
Closed the stock accuracy gap to the target
the May count
98.2 % accuracy
03
04
05
06
07
08
09
10
11
12
entries this week2
with a number2
carried to the wins0
this weekWhat did you write down that will still be true in a year?
The Career Book23 / 67
19 OF 52
Q2week 6 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
017 MAY
Built the first version of the supplier cost model
the line manager
2 suppliers modelled
029 MAY
Trained two people to run the count without me
two team members
0311 MAY
Cut the exception queue to zero for the first time this year
the queue
0 items waiting
0413 MAY
Took the review pack to the customer team
the customer team
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins1
this weekWho did you train, and what can they do now?
The Career Book24 / 67
20 OF 52
Q2week 7 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0115 MAY
Rewrote the shift handover sheet after the near-miss
both shifts
1 near-miss closed out
0217 MAY
Wrote the first draft of the throughput project plan
Priya Raman
5 workstreams
0319 MAY
Fixed the duplicate supplier records
the supplier master
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins1
this weekWhat did you finish that had been open too long?
The Career Book25 / 67
21 OF 52
Q2week 8 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0121 MAY
Sat in on the budget review
the operations leadership team
0223 MAY
Learned to model cost properly instead of estimating it
the cost model
03
04
05
06
07
08
09
10
11
12
entries this week2
with a number0
carried to the wins0
this weekWhich meeting was better because you were in it?
The Career Book26 / 67
22 OF 52
Q2week 9 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 JUN
Ran the June audit with no findings on stock
the audit record
0 findings
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number1
carried to the wins1
this weekWhat did you say no to, and what did that protect?
The Career Book27 / 67
23 OF 52
Q2week 10 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
015 JUN
Wrote the onboarding pack for the intake desk
the new starter and Priya Raman
027 JUN
Took the throughput project through its first gate
the project board
039 JUN
Built the count sheet that works on a phone
the warehouse team
04
05
06
07
08
09
10
11
12
entries this week3
with a number0
carried to the wins0
this weekWhat did you get someone else to agree to?
The Career Book28 / 67
24 OF 52
Q2week 11 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0111 JUN
Got the exception queue under a day old
the queue
0.7 days average age
0213 JUN
Wrote the supplier escalation guide
two suppliers and the leads
0315 JUN
Ran the mid-year numbers for the leads
the operations leadership team
12 measures reviewed
0417 JUN
Covered the dispatcher's leave without a missed order
the dispatch log
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins1
this weekWhere did you make the boring thing reliable?
The Career Book29 / 67
25 OF 52
Q2week 12 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0119 JUN
Found that the on-time measure counted weekends
the reporting pack
1 measure corrected
0221 JUN
Started the throughput trial on the two-pack line
the line and the leads
1 line on trial
0323 JUN
Gave a five-minute update at the all-hands
the whole site
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat did a stranger see you do well?
The Career Book30 / 67
26 OF 52
Q2week 13 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0125 JUN
Agreed how the trial would be measured before it started
the line manager
4 measures agreed
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number1
carried to the wins0
this weekClose the half-year: which evidence would you take into a room?
The Career Book31 / 67

The Thirteen

Quarter 3 · weeks 27–39

Thirteen weeks of the year, counted. 34 pieces of evidence, 18 of them carrying a number. Nothing here is typed twice: the columns are the strips behind them.

WEEK
EVIDENCE
WITH A NUMBER
W27
3
2
W28
4
3
W29
3
1
W30
1
0
W31
2
1
W32
3
2
W33
4
2
W34
3
1
W35
0
0
W36
4
2
W37
3
2
W38
4
2
W39
0
0
QUARTER 3
34
18
34evidence
18with a number
16without one
3skills by now
EVIDENCE 34= 3 + 4 + 3 + 1 + 2 + 3 + 4 + 3 + 0 + 4 + 3 + 4 + 0 = 34
WITH A NUMBER 18= 2 + 3 + 1 + 0 + 1 + 2 + 2 + 1 + 0 + 2 + 2 + 2 + 0 = 18

What the quarter proved

Three lines. If you cannot fill three, the quarter has the answer already.
Carried to the winsdate · what it was · the number
The Career Book32 / 67
27 OF 52
Q3week 1 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 JUL
Ran the throughput trial for four weeks
the line and the leads
4 weeks run
025 JUL
Cut changeover on the two-pack line from 46 to 31 minutes
the line log
15 minutes per changeover
037 JUL
Wrote the trial readout in one page
Priya Raman
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat changed because you pushed it?
The Career Book33 / 67
28 OF 52
Q3week 2 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
019 JUL
Got the trial extended to the second line
the operations leadership team
0211 JUL
Rebuilt the stock query with the new index
the dashboard
0.4 seconds per query
0313 JUL
Chased the supplier who kept shipping short
the supplier scorecard
3 short deliveries
0415 JUL
Ran the July count in half the time
the warehouse team
50 % time saved
05
06
07
08
09
10
11
12
entries this week4
with a number3
carried to the wins1
this weekWhich of your numbers would a reviewer recognise?
The Career Book34 / 67
29 OF 52
Q3week 3 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0117 JUL
Taught the count method to the Saturday crew
four people
0219 JUL
Found the reason the second line was slower
the line log
9 minutes of waiting per run
0321 JUL
Answered the customer's capacity questions
the customer team
04
05
06
07
08
09
10
11
12
entries this week3
with a number1
carried to the wins0
this weekWhat did you handle that was not your job, on purpose?
The Career Book35 / 67
30 OF 52
Q3week 4 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0123 JUL
Second one-page memo, on the trial decision
the operations leadership team
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number0
carried to the wins0
this weekWhat did you make simpler for somebody else?
The Career Book36 / 67
31 OF 52
Q3week 5 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 AUG
Rolled the changeover method onto the second line
both lines
025 AUG
Cut changeover on the second line from 52 to 38 minutes
the line log
14 minutes per changeover
03
04
05
06
07
08
09
10
11
12
entries this week2
with a number1
carried to the wins1
this weekWho would say you were useful this week, in one sentence?
The Career Book37 / 67
32 OF 52
Q3week 6 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
017 AUG
Built the cost model's second version
the line manager
029 AUG
Ran the August count with two people instead of four
the warehouse team
50 % fewer people
0311 AUG
Held the variance inside tolerance for the first time
the August count
0 counts out of tolerance
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins1
this weekWhat did you do that took courage rather than skill?
The Career Book38 / 67
33 OF 52
Q3week 7 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0113 AUG
Took the throughput results to the site meeting
the site leadership team
0215 AUG
Wrote the standard work for the changeover
the line operators
0317 AUG
Trained six operators on the new changeover
six operators
6 operators trained
0419 AUG
Cleared the supplier credit backlog
finance
7 credits closed
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins0
this weekWhat is now standard because you did it once?
The Career Book39 / 67
34 OF 52
Q3week 8 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0121 AUG
Set up the weekly throughput review
the leads
0223 AUG
Answered the audit follow-up in two days
the audit team
2 days, down from 10
0325 AUG
Proposed the budget I would need to run this myself
Priya Raman
04
05
06
07
08
09
10
11
12
entries this week3
with a number1
carried to the wins1
this weekWhich small thing did you refuse to let slide?
The Career Book40 / 67
35 OF 52
Q3week 9 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekWhat did you fix that was nobody's fault?
The Career Book41 / 67
36 OF 52
Q3week 10 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 SEP
Presented the throughput results to the customer
the customer's operations lead
025 SEP
Gave the numbers without notes for the first time
the customer team and Priya Raman
037 SEP
Cut the month-end pack from two days to one
finance
50 % time saved
049 SEP
Ran the September count with no rework
the warehouse team
0 items reworked
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins1
this weekWhere did you spend your time and what did it buy?
The Career Book42 / 67
37 OF 52
Q3week 11 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0111 SEP
Took on the dispatcher's rota for a month
the dispatch team
0213 SEP
Built the adoption measure for the new method
the leads
1 measure live
0315 SEP
Found the second line's changeover was still 6 minutes over
the line log
6 minutes over
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat did you deliver early?
The Career Book43 / 67
38 OF 52
Q3week 12 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0117 SEP
Wrote the case for a permanent analyst on the line
the operations leadership team
0219 SEP
Coached Dan through his first count
Dan Whitfield
0321 SEP
Ran the quarterly review for my own work
Priya Raman
13 weeks reviewed
0423 SEP
Agreed what would count as a win by December
Priya Raman
3 measures agreed
05
06
07
08
09
10
11
12
entries this week4
with a number2
carried to the wins1
this weekWho did you make look good, and did they notice?
The Career Book44 / 67
39 OF 52
Q3week 13 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekClose the third quarter: what is the number you would lead with?
The Career Book45 / 67

The Thirteen

Quarter 4 · weeks 40–52

Thirteen weeks of the year, counted. 26 pieces of evidence, 21 of them carrying a number. Nothing here is typed twice: the columns are the strips behind them.

WEEK
EVIDENCE
WITH A NUMBER
W40
3
2
W41
3
2
W42
4
3
W43
3
2
W44
1
0
W45
4
4
W46
3
3
W47
4
4
W48
1
1
W49
0
0
W50
0
0
W51
0
0
W52
0
0
QUARTER 4
26
21
26evidence
21with a number
5without one
4skills by now
EVIDENCE 26= 3 + 3 + 4 + 3 + 1 + 4 + 3 + 4 + 1 + 0 + 0 + 0 + 0 = 26
WITH A NUMBER 21= 2 + 2 + 3 + 2 + 0 + 4 + 3 + 4 + 1 + 0 + 0 + 0 + 0 = 21

What the quarter proved

Three lines. If you cannot fill three, the quarter has the answer already.
Carried to the winsdate · what it was · the number
The Career Book46 / 67
40 OF 52
Q4week 1 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 OCT
Started the year-end plan for the two lines
both line managers
025 OCT
Cut the exception queue to under half a day
the queue
0.4 days average age
037 OCT
Wrote three one-page memos, one decision each
the operations leadership team
3 memos
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhat have you stopped doing because it stopped mattering?
The Career Book47 / 67
41 OF 52
Q4week 2 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
019 OCT
Ran the October count and closed the variance question
the warehouse team
99.1 % accuracy
0211 OCT
Took the dispatcher rota permanent
the dispatch team
0313 OCT
Got the analyst role approved in principle
the operations leadership team
1 role approved
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins1
this weekWhich problem did you name before anyone else did?
The Career Book48 / 67
42 OF 52
Q4week 3 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0115 OCT
Built the review pack from the year's evidence
Priya Raman
11 months of evidence
0217 OCT
Found the last supplier record that was wrong
the supplier master
1 record fixed
0319 OCT
Presented the year's throughput numbers to the site
the site leadership team
4 measures
0421 OCT
Taught the throughput review to two leads
two team leads
05
06
07
08
09
10
11
12
entries this week4
with a number3
carried to the wins0
this weekWhat did you do that you would be happy to have photographed?
The Career Book49 / 67
43 OF 52
Q4week 4 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0123 OCT
Answered the customer's year-end questions
the customer team
9 questions
0225 OCT
Wrote the first draft of my own review
this book
0327 OCT
Agreed the two gaps I still have to close
Priya Raman
2 gaps agreed
04
05
06
07
08
09
10
11
12
entries this week3
with a number2
carried to the wins0
this weekWhere did you take the harder, slower route because it was right?
The Career Book50 / 67
44 OF 52
Q4week 5 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
013 NOV
Finished the year-end plan for both lines
both line managers
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number0
carried to the wins0
this weekWhat did you build that will outlast the week?
The Career Book51 / 67
45 OF 52
Q4week 6 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
015 NOV
Handed the count method over to the Saturday crew
the Saturday crew
5 people running it
027 NOV
Closed the budget gap question with a costed answer
Priya Raman
1 answer, costed
039 NOV
Ran the November count at 99.3 percent
the warehouse team
99.3 % accuracy
0411 NOV
Wrote the throughput standard for the site
the site leadership team
6 pages
05
06
07
08
09
10
11
12
entries this week4
with a number4
carried to the wins1
this weekWho did you disagree with well?
The Career Book52 / 67
46 OF 52
Q4week 7 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0113 NOV
Took the review pack to the director
the operations director
1 review, 40 minutes
0215 NOV
Answered every question on the evidence without a note
the operations director
14 questions
0317 NOV
Agreed the analyst role would be advertised in January
the operations director
1 role confirmed
04
05
06
07
08
09
10
11
12
entries this week3
with a number3
carried to the wins0
this weekWhat did you learn from getting it wrong?
The Career Book53 / 67
47 OF 52
Q4week 8 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0119 NOV
Coached Dan through the exception review
Dan Whitfield
1 person coached
0221 NOV
Wrote the case for the rise, from the evidence only
this book
12 months of evidence
0323 NOV
Gave the year's numbers at the all-hands
the whole site
5 measures
0425 NOV
Closed the last open gap on my list
Priya Raman
1 gap closed
05
06
07
08
09
10
11
12
entries this week4
with a number4
carried to the wins1
this weekWhat did you hand over cleanly?
The Career Book54 / 67
48 OF 52
Q4week 9 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
0127 NOV
Booked the review conversation for December
the operations director
1 conversation booked
02
03
04
05
06
07
08
09
10
11
12
entries this week1
with a number1
carried to the wins0
this weekWhich of your rows would survive a sceptical reader?
The Career Book55 / 67
49 OF 52
Q4week 10 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekWhat did you do that saved money, and how much?
The Career Book56 / 67
50 OF 52
Q4week 11 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekWho saw the work, not just the result?
The Career Book57 / 67
51 OF 52
Q4week 12 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekClose the year: what is the case, in five numbers?
The Career Book58 / 67
52 OF 52
Q4week 13 of 13 in this quarter
daywhat I didwho saw itthe number that proves it
01
02
03
04
05
06
07
08
09
10
11
12
entries this week0
with a number0
carried to the wins0
this weekWhat are you taking into next year, and what are you leaving?
The Career Book59 / 67

The Wins

19 collected of 128 · 14 carrying a number

These are the rows from the weeks that you would want in the room. A win without a date and a number is a story — the witness column is there so that you are never the only person who remembers it.

DATETHE WINWHO SAW ITTHE NUMBER
19 JANTrained the new starter on order intakeDan Whitfield, new starter1 person trained
15 FEBAnswered the buyer's audit questions on stock accuracythe buyer's audit team6 questions closed
17 FEBReconciled the February count with no write-offsthe finance month end0 write-offs
9 MARRan a session on what an exception actually isnine people from two teams
7 APRBuilt the cost model for the two-pack linethe line manager6 cost lines modelled
25 APRGave the April numbers at the team meetingthe whole operations team
11 MAYCut the exception queue to zero for the first time this yearthe queue0 items waiting
19 MAYFixed the duplicate supplier recordsthe supplier master
3 JUNRan the June audit with no findings on stockthe audit record0 findings
15 JUNRan the mid-year numbers for the leadsthe operations leadership team12 measures reviewed
9 JULGot the trial extended to the second linethe operations leadership team
5 AUGCut changeover on the second line from 52 to 38 minutesthe line log14 minutes per changeover
11 AUGHeld the variance inside tolerance for the first timethe August count0 counts out of tolerance
23 AUGAnswered the audit follow-up in two daysthe audit team2 days, down from 10
9 SEPRan the September count with no reworkthe warehouse team0 items reworked
17 SEPWrote the case for a permanent analyst on the linethe operations leadership team
13 OCTGot the analyst role approved in principlethe operations leadership team1 role approved
5 NOVHanded the count method over to the Saturday crewthe Saturday crew5 people running it
23 NOVGave the year's numbers at the all-handsthe whole site5 measures
COLLECTED 19out of 128 pieces of evidence · 74 of the year's entries carry a number, 14 of the wins do
andif your best three are not on this page, they are still in the weeks. Go and get them.
The Career Book60 / 67

The Numbers

Tracked monthly · 8 measures

The measures this role moves. One column a month, and no measure without a number. The change column is the difference between the first month you filled and the last, and it is arithmetic, not a memory.

MEASUREUNITJFMAMJJASONDCHANGE
Cycle timehours3.132.82.82.62.52.42.32.121.9-1.2
Volume handledcount18401910205020102180224023102260240524802540+700
Error / rework rate%4.84.64.13.63.22.92.42.11.91.61.4-3.4
Cost per unitindex10099979694939190888786-14
People supportedcount3434363838414143434646+12
On-time delivery%91.291.892.493.19494.695.295.996.497.197.6+6.4
Backlog at month endcount2121981761611421189684715844-168
Adoption of what I builtusers69121621242731343841+35
MONTHS COVERED 11of twelve, counted from the dates on the year's 128 pieces of evidence · 0 entries still undated
anda measure that never moves is not a measure. Cross it out and write the one that does.
The Career Book61 / 67

The Numbers

What the year adds up to

128 entries, 74 with a number, 11 of 12 months, 4 skills gained, 3 gaps open.

ENTRIES 128= 11 + 12 + 10 + 12 + 11 + 12 + 11 + 12 + 11 + 13 + 13 + 0 = 128 (one term a month, January to December)
WITH A NUMBER 74= 8 + 4 + 6 + 5 + 6 + 6 + 6 + 6 + 6 + 9 + 12 + 0 = 74 · 54 entries still carry no number
MONTHS 11 OF 1211 months have at least one entry
STRONGEST QUARTERQ2 — 35 entries (Q1 33 · Q2 35 · Q3 34 · Q4 26)

Evidence per month

128 entries · one bar a month · every bar labelled
048121611121012111211121113130JFMAMJJASOND

With a number, and without

74 against 54 · two bars a month
04812168348645765666566659412100JFMAMJJASOND
WITH A NUMBER 74WITHOUT 54
45weeks with evidence
128pieces of evidence
19carried to the wins
8skills gained and gaps closed
andevery term above is a month, and every month is a page. If a term is a zero, that month has nothing in it, and the book is telling you so.
The Career Book62 / 67

The Growth

4 skills gained · each one proved

A skill with no date and no proof is a claim about your personality. This page asks for the thing you can point at — the model you built, the session you chaired, the page you wrote. Nine lines is more than a year usually gives.

SKILLDATEDWHAT PROVED IT
SQL window functions12 MARthe backlog dashboard query, down to 0.8 seconds
Facilitating a cross-team review19 MAYfour sessions chaired, both shifts in the room
Cost modelling in a spreadsheet11 AUGthe two-line cost model, six cost lines
Writing a one-page decision memo7 OCTthree memos, one decision each

Skills gained over time

cumulative · 4 by December · every point labelled
01234001122233444JFMAMJJASOND
SKILLS 4= 4 dated steps across twelve months · the line only ever goes up, because a skill is not lost, it is unused
The Career Book63 / 67

The Review

Assembled · not remembered

Four questions and nothing else. Each one has a page number beside it, because an answer you cannot locate is an opinion with a date on it.

Impact

What changed because you were here?
Two lines, 2,540 units a month, and a changeover 31 minutes shorter than it was in June.
the evidence: THE MEASURES p.60 · THE WINS p.59

Scope

How far did it reach?
Three teams and one customer; the analyst role was approved on the back of it.
the evidence: THE EVIDENCE pp. 04–58 · THE THIRTEEN pp. 03, 17, 31, 45

Quality

What did not go wrong, and how do you know?
Four counts inside tolerance, no audit findings, one near-miss closed out.
the evidence: THE WINS p.59 · the numbers beside each row

Growth

What can you do now that you could not do then?
SQL, cost modelling, chairing a review, and writing at decision speed.
the evidence: THE GROWTH · p.62
THE YEAR, COUNTED128 entries, 74 with a number, 11 of 12 months, 4 skills gained, 3 gaps open
The Career Book64 / 67

The Review

The year in five numbers
128entries
74with a number
11months of 12
4skills gained
3gaps still open
The three I would say out loud
DATEWHAT HAPPENEDWHO SAW ITTHE NUMBER
19 JANTrained the new starter on order intakeDan Whitfield, new starter1 person trained
15 FEBAnswered the buyer's audit questions on stock accuracythe buyer's audit team6 questions closed
17 FEBReconciled the February count with no write-offsthe finance month end0 write-offs

What I could not show

The honest column — and the one that makes the rest credible.

What I am claiming on the strength of it

One sentence. It goes on THE ASK word for word.
The Career Book65 / 67

The Next Role

3 open · 4 closed
What I want nextSenior Operations Analyst, with the two-pack line
By whenthe review conversation in December
And why it is the same workit is the same work with a budget and two people, and I have been doing it without the title since July
What the role holds that mine does not
The gaps, and what would close each one
THE GAPWHY IT MATTERSTHE PROOF I NEEDSTATE
Owning a budget, not just a cost linethe next role holds oneOPEN
Presenting to a customer, not just internallyhalf the job is outside the buildingthe September customer sessionCLOSED
Managing someone directlythe next role has two analystsOPEN
Cost modelling without a templatethe second cost modelCLOSED
Chairing a senior reviewfour cross-team sessionsCLOSED
Writing at decision speedthree memos in OctoberCLOSED
Stakeholder work outside operationsthe role sits across three teamsOPEN

Gaps still open, month by month

7 gaps declared · 4 closed · 3 open at December · every point labelled
02468245655544333JFMAMJJASOND
The Career Book66 / 67

The Ask

Built from the evidence · nothing new
I would like the Senior Operations Analyst role, and the band that goes with it.
31minutes per changeover saved
The three pieces of evidence the number rests on
DATEWHAT HAPPENEDWHO SAW ITTHE NUMBER
19 JANTrained the new starter on order intakeDan Whitfield, new starter1 person trained
15 FEBAnswered the buyer's audit questions on stock accuracythe buyer's audit team6 questions closed
17 FEBReconciled the February count with no write-offsthe finance month end0 write-offs

What this is worth, in the evidence

128 entries, 74 with a number, 11 of 12 months, 4 skills gained, 3 gaps open

The sentence I will actually say

One sentence. No adjectives.
The Career Book67 / 67

The Ask

The conversation, not the case
When I am askingthe December review, not the January cycle
If the answer is not yetthe title now and the band at the April cycle, with the budget in writing

What I will not do

The list that keeps the conversation about the work.
Compare myself to a colleague by name
Say “I have been here long enough”
Argue from how hard the year felt
Ask for more without saying what changed
Accept a number with no date on it

What I will ask for, in writing

A title, a band, or a date — and which one matters most.

The answer, when I get it

Word for word, on the day.

What I do in the next thirty days

Either way, the evidence keeps being written.