Refund Policy
Draft — pending review by Andrew (D-6 is his decision). Effective date: October 5, 2026.
Planners are digital goods delivered immediately, so purchases are final once the planner is on your shelf and ready to use or download, with these exceptions:
- If a planner you bought fails to build and we cannot deliver it within 48 hours, we refund that purchase. For a member, we add one month to your membership instead, or refund if you prefer.
- If you were charged twice for the same thing, we refund the duplicate.
- A yearly membership renewal can be refunded if you ask within 7 days of the renewal and have not chosen a new planner since it renewed.
The free Habit Tracker and the demo are free, so there is nothing to refund.
To request a refund, email info@anyplanner.app from the email you signed in with. Every refund is reviewed and made by hand. It goes back to the original payment method through Stripe, usually within 5–10 business days. A refunded planner, or the planners chosen with a refunded membership, may be removed from your account.